Help - Contact us

TL's normal opening hours are 9 to 5pm, Monday to Friday

During these times you can contact the following staff for support.

I.T. helpdesk 


for all general IT queries and help with your TL account and password.

Self-service password reset

Note: when using this service, your username is only the text before the @ sign in your email address and not your full email address. 

Telephone: 020 8305 4333
Monday - Friday: 9am to 5pm

Link to IT Guides


Email: Help for all Moodle queries

For help with online submissions/assessments and all Moodle queries.

Tel: 0208 305 4335

Help with Submitting Online


Dance hours (Student Counter)
11.00-12.30; 14.30-16.00 Monday to Friday.
Appointments may be made to visit us outside of these hours
by emailing
Music hours
09:30 - 16:30 Monday to Friday


Link to the booking system, training and help pages to help you make the most of the wide range of equipment that we have available.

Home Recording Support


If you are experiencing problems accessing, using or uploading to eStream, please get in touch with
Opening hours: Monday to Friday 9-5pm.

Link to Online Guides

Adobe Connect and Teams

Issues with Adobe Connect and Teams, email the DEL team:

Jerwood Library
Tel: 020 8305 3951

Web chat via library catalogue
Available during library opening hours

Laban Library and Archive

Tel: 020 8305 9333
Opening times

Last modified: Thursday, 17 June 2021, 9:12 AM